Step by step
- 1
Preserve the original
Export the full chat and save the original file somewhere you won't edit it. Do not delete messages from the phone either.
- 2
Create a chronological transcript
Convert the export into a readable, paginated transcript that keeps the date, time and sender for every message.
- 3
Add page stamps
Number every page with a consistent prefix, like SMITH-000001, so each message can be cited precisely.
- 4
Tag the key messages
Mark the messages that matter using neutral labels such as agreement, payment, missed appointment or dispute.
- 5
Build a timeline with references
List tagged messages in date order with a one-line description and the page stamp where each appears.
- 6
Redact carefully and log it
Hide unrelated personal data such as phone numbers or a child's name in a copy, and record what was redacted.
- 7
Document your process
Note whose device the export came from, when it was made and how the copy was prepared.
Principles that make messages easier to rely on
Completeness, traceability and transparency do most of the work. Show the whole conversation, make every highlight traceable back to a page, and be upfront about anything missing or redacted.
- Do not crop or reorder messages
- Keep deleted and edited markers visible
- Keep timestamps exactly as exported
- Keep a hash of the original file so copies can be compared later
Doing it by hand vs. with a tool
You can do all of this in a word processor, but for chats with thousands of messages it takes hours and small errors creep in. ScanMyChat automates the transcript, Bates-style stamps, tagged timeline, attachment index with SHA-256 hashes, redaction log and chain-of-custody worksheet from a WhatsApp export, processed locally in your browser. The free analysis lets you check the result before paying $19.99 per case.
Formatting, authentication and admissibility
Organizing messages is formatting. Authentication, showing that messages are genuine and attributable to a person, usually relies on testimony, the device or other evidence. Admissibility is the court's decision under rules that vary by jurisdiction. A tidy package supports your attorney's work but does not replace it, and none of this is legal advice.
Frequently asked
How many messages should I include?
Keep the full conversation available and use a timeline to highlight the few that matter. Your attorney can decide what to file.
Can I leave out embarrassing but irrelevant messages?
You can redact or exclude ranges in a derived copy, but log it. Hidden changes tend to raise more questions than transparent ones. Ask your attorney first.
What if some messages were deleted?
Deleted content cannot be recovered from an export. Leave the deleted markers visible rather than hiding them.
Related guides
This guide is general information, not legal advice. Evidence rules vary by jurisdiction — consult an attorney about your matter.