Refund Policy

Last Updated: December 10, 2025

1. 30-Day Money-Back Guarantee

We stand behind the quality of ScanMyChat. If you are not completely satisfied with our software, you are eligible for a full refund within 30 days of your purchase.

To request a refund, please contact our support team at support@scanmychat.com with your order details (Order ID or email address used for purchase).

2. Refund Processing

Once your refund request is approved, the funds will be returned to your original payment method within 5-10 business days, depending on your bank or credit card issuer.

3. License Revocation

Upon issuance of a refund, your license key will be deactivated, and you will no longer have access to the Professional features of ScanMyChat.

4. Exceptions

We reserve the right to decline refund requests in cases of suspected abuse of our refund policy or fraud.